Responsible Gambling at Betway

At Betway, we are committed to providing a safe and enjoyable gambling environment. We believe that gambling should remain a form of entertainment and never become a problem. This page outlines the tools and resources available to help you stay in control.

Our Commitment

Betway promotes responsible gambling by offering various features designed to help players manage their activity. We encourage all our customers to gamble responsibly and to make use of the tools provided.

Tools to Help You Stay in Control

Betway offers several self-management tools that you can access through your account settings:

• Deposit Limits – set daily, weekly or monthly deposit limits
• Loss Limits – control how much you can lose within a set period
• Wager Limits – restrict the amount you can stake
• Session Time Limits – set reminders for how long you have been playing
• Reality Checks – receive notifications at regular intervals during play
• Cool-Off Periods – take a short break from gambling
• Self-Exclusion – exclude yourself from your account for a longer period

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, stressed or irritable when not gambling
• Neglecting work, studies or relationships due to gambling
• Lying to others about how much time or money you spend gambling
• Gambling to escape problems or relieve negative emotions

Self-Assessment

If you recognise any of the signs listed above, we encourage you to use our self-assessment questionnaire available in your account. This can help you evaluate whether your gambling habits are healthy.

Self-Exclusion Options

The following table outlines the self-exclusion periods available at Betway:

During any exclusion period, you will not be able to access your account or place any bets.

Protection of Minors

Betway strictly prohibits underage gambling. All customers must be of legal gambling age in their jurisdiction. We carry out age verification checks and reserve the right to request documentation to confirm your identity and age.

Support and Help Organisations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free and confidential support:

• GamCare – counselling and support services
• Gambling Therapy – online support and advice
• Gamblers Anonymous – peer support groups

Contact Us

Our customer support team is available to assist you with any responsible gambling queries. You can reach us through live chat, email or phone at any time. We are here to help you enjoy your experience at Betway safely and responsibly.